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Installation Steps

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The Definitive Source for Everything CAC

  Common Access Card help for your

Personal Computer

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Department of Defense Enterprise Email support page


Army HRC Evaluation Entry System (EES) [OER & NCOER website] support page


Solutions for the top 15 current problems being experienced


The Army, Air Force, and Defense Information Systems Agency (DISA) personnel have the option to purchase a copy of Office 2013 for $9.95 through the Microsoft Enterprise License Agreement


iPhone and iPad users can use their CAC and access CAC enabled websites using apps and CAC readers


Android users can use their CAC to access CAC enabled websites using Thursby's app and reader


Installation Steps
Step 1: Obtain a CAC Reader
Step 2: CAC Reader driver | Video
Step 3: DoD Certificates | Video
Step 4: ActivClient 6.2 | Video
Step 4a: Update ActivClient 6.2
Step 5: IE adjustments | Video
Log into AKO with your CAC now
Proceed ONLY if you need to sign forms
Step 6: IBM Forms Viewer  (formerly Lotus Forms) / Video
Step 7: eSign | Video



The intent of this website is to assist you with the installation of software so you can use your CAC on your Windows Personal Computer.  Mac users are helped too



I have devised 6 different methods for you to utilize to install the software. 




1. Click the Software & Install Button (second button from the left) in the row of buttons at the top of every page in the site. Once you click the Software & Install Button, follow the buttons from left to right. 

2. Use the Site Map link at the top of every page (left of the MilitaryCAC logo) 

3. Use the Installation Steps above

4. Use the "One-Stop Shop" notes page.

5. Use the quick visual installation class instructions  PDF or PowerPoint

6. Watch videos showing and explaining how to install the software


If you would like to utilize your CAC to only logon to your webmail, AKO, or other CAC enabled sites (and not sign forms), consider using LPS (Lightweight Portable Security) and not install any CAC software on your computer.



Please utilize the contact page to contact the official help desks, ask Questions, offer Comments, Ideas, and / or Suggestions. 

This website was developed and is personally maintained by Michael J. Danberry
  I created this website because of the inability to find information showing how to utilize my Common Access Card (CAC) on my Personal Computers.  MilitaryCAC has been online since 9 November 2007 and has now grown to 121 individual pages of CAC related information and support.
I am the content provider for the Army Knowledge Online (AKO) CAC Reference Center.  I am not employed by AKO, but, assist by answering emails addressed to AKO dot CAC at US dot Army dot mil and maintain the pages related to CAC.


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This website is designed to primarily assist Army users using Microsoft Windows.


Luckily for you, [and due to the similarities in the software], I am able to provide support for other Government agencies and Operating Systems as well.  Click the respective links below:


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Mac  Linux


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 If you have questions or suggestions for this site, contact Michael J. Danberry
Current Visitor Information  Visitor History
Providing CAC assistance since November 2007 registered 11 February 2008
Most unique visitors in one day: 4,005 on 22 January 2014
Most visitors in one month: 99,590 in January 2014
Total unique visitors in 2013: 838,733



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Last Update or Review:  Tuesday, 10 March 2015 06:13 hrs


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